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I just received the email requesting payment for my 22 October 2018 pre-order of Space Infantry: Resurgence. Unfortunately, although the email advises to use the included link to make payment, my email includes no payment link. I went to my account to try and pay but again there is no link or...
What does the support ticket status "Customer Extended Wait" mean? The status changed to this from "Customer Replied" sometime during the weekend.
The change occurred on Support Ticket #W7XGDYW for my Order No. 29111. I ordered the download-only copies of the Falling Stars core rule book and...
Thanks, just made the payment. For some reason the system did not allow me to make payment yesterday morning after bundling my orders in the cart, but it worked this morning. I must have missed in the guidance you posted that the confirmation emails also served as the request for payment...
David,
Now that we are confirming our pre-orders and consolidating them in our carts, how long will it be till we receive our emails to make payment and how long after payment is made will you begin to ship the games? Thanks,
Steve
David, any progress yet on my support ticket to get my paid HoNA pre-order listed among my pre-orders in my account? I submitted it on Monday, 17 July. This is the third support ticket I've submitted in the last 13 months to have this accomplished for the premier sponsorship I signed up for...
David, what are your plans for the order of shipping the games? A number of us have been waiting on HoNA literally for years and it would be greatly appreciated if that game could be at the head of the queue.
Ty,
I House Rule example No. 3 to allow fire along the hex spine between two silhouettes when the LOS/LOF doesn't touch either of them. I modify it though by counting both hexes as degrading terrain.
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