Customer Extended Wait?

Discussion in 'News and Events' started by Cottonbaler, Jul 25, 2017.

  1. Cottonbaler

    Cottonbaler Member

    Joined:
    Sep 14, 2013
    Messages:
    89
    Likes Received:
    20
    What does the status "Customer Extended Wait" mean on a Support Ticket?
     
  2. David Heath

    David Heath Administrator
    Staff Member Support Staff

    Joined:
    Oct 14, 2014
    Messages:
    1,802
    Likes Received:
    939
    It means that the support ticket been in the que to long. We are at WBC we try to get to this today


    Sent from my iPhone using Tapatalk Pro
     
  3. Cottonbaler

    Cottonbaler Member

    Joined:
    Sep 14, 2013
    Messages:
    89
    Likes Received:
    20

Share This Page