Update not working

JET

Member
Joined
Dec 8, 2014
Messages
21
Points
3
Age
74
Location
Sydney Australia
Command OPS 2 update has stopped working.

I am using Vista 64bit but I do not think this should be a problem with updates.

I have been able to load up to 5.0.14 with no problems but now have an issue with update program connecting for a second and then disconnecting from server.

I only have this problem with Command OPS 2 other programs on my computer have no internet connection problems.

Is it possible to download updates without using the update program?
 

JET

Member
Joined
Dec 8, 2014
Messages
21
Points
3
Age
74
Location
Sydney Australia
Reloaded full Installer and game updated ok.

Thank you for your prompt reply and help.

Is the problem with your server or is the problem with my computer?
 
J

Jason Church

Guest
The reason the updater fails can be difficult to diagnose. It is usually firewall or anti-virus, but can be caused by a number of other factors.
 

JET

Member
Joined
Dec 8, 2014
Messages
21
Points
3
Age
74
Location
Sydney Australia
If I keep using the full installer option for future updates when my allowable 20 downloads is exhausted will I no longer be able to download updates?

Seems strange it stopped working as it worked for all the previous updates and I have not made any changes to my computer settings.

The Matrix games updater appears similar to Command Ops 2 updater and Command Ops1 and War in the Pacific still work ok, tells me I have the current update for each program.

Does anyone else has a problem downloading updates, if not then it must be something wrong with my computer.

This text from the Command Ops2 update log txt notepad may help.

07/01/2015 15:31:09] Success Update started: F:\LnLGames\Command Ops 2\update.exe
[07/01/2015 15:31:09] Notice Update engine version: 3.7.0.0
[07/01/2015 15:31:09] Notice Product: Command Ops 2
[07/01/2015 15:31:10] Success Language set: Primary = 9, Secondary = 3
[07/01/2015 15:31:10] Success Include script: _TU20_Global_Functions.lua
[07/01/2015 15:31:10] Success Display screen: Welcome
[07/01/2015 15:31:23] Success Display screen: Download Server Script
[07/01/2015 15:31:24] Error An error occurred when trying to download the server file. Server ID: TrueUpdate Server 1 : An error occurred while trying to open the HTTP file. (3611)
[07/01/2015 15:31:24] Error The connection with the server was reset
(3611)
[07/01/2015 15:31:24] Error Script: Download Server Script > On Start, Line 114 (3611)
[07/01/2015 15:31:24] Success Display screen: Download Server Script Failed
[07/01/2015 15:31:27] Success Run client data event: Client Script
[07/01/2015 15:31:27] Notice Exit update process (Return code: 5)
 
J

Jason Church

Guest
You don't need to worry about the download limit, that is just a precaution to avoid abuse (like DOS attacks). We reset the limit periodically.

I will open a support ticket for so that we can try to find a solution.
 

Captiva

Member
Joined
Jan 10, 2015
Messages
16
Points
3
Location
united states
I'm having the same issue. Update shortcut (all of a sudden and out of the blue) mysteriously not working. Tried turning off virus and firewall protection with no positive results. I can download the core game from my account to get the latest version, but have no idea why the updater has stopped updating. Frustrating.
 

About LnLP

Welcome to the official Lock 'n Load Publishing Community page. Here you will find the latest information on our released and upcoming games.



We enjoy designing, developing, and publishing some of the best strategy games in the world. Lock 'n Load Publishing has published over eighty products, including our fan favorites Nations at War Series, World at War 85 Series, and Lock 'n Load Tactical series. We have expanded the publishing line now to include novels to go along with our game series in Paperback, EPUB, and Audiobook lines.

As Lock 'n Load Publishing moves forward, it intends to continue to broaden its product lines. We thank God for blessing us and allow us to follow our passions and thank you for support in our endeavors.


Like us on Facebook

Donate Cadence International

Cadence serves all branches of the U.S. military in American and overseas locations. Comprised of nearly 4 million people, the U.S. military community has proven to be one of the largest, most responsive sub-cultures today. Cadence ministers not only to military personnel but to their spouses and dependents as well.

Thank you for your interest in supporting our us. Please specify an amount below to begin the secure, tax-deductable donation process.

Donate to Cadence International
Top