Robert Terhune
Member
- Joined
- Aug 22, 2013
- Messages
- 4
- Points
- 3
This is a big thanks to David, Darren, and all his crew at LnL for their recent assistance in helping me process my order quickly and promptly.
Like many of you I was also waiting on the ship to arrive and had many products on pre-order. When the boat finally docked and all the orders were sent out I had difficulty processing all my orders, namely because I had a credit with LnL and processing the orders and applying the credit didn't mesh well.
After reading many of the forum posts and responses from David to post a ticket if someone had a question or issue, I did just that. I by-passed the forums and went right to submitting a ticket. My ticket was immediately replied to and my questions and order issues resolved and my products are now on their way.
So, my post is twofold... First to again thank David, Darren, and his crew for all their quick and responsive help and to let everyone know that if you simply open a ticket for a question, concern or issue, you will save a "boatload" (pun intended...
) of time instead of going through the forums.
Hope you all enjoy your games!
Like many of you I was also waiting on the ship to arrive and had many products on pre-order. When the boat finally docked and all the orders were sent out I had difficulty processing all my orders, namely because I had a credit with LnL and processing the orders and applying the credit didn't mesh well.
After reading many of the forum posts and responses from David to post a ticket if someone had a question or issue, I did just that. I by-passed the forums and went right to submitting a ticket. My ticket was immediately replied to and my questions and order issues resolved and my products are now on their way.
So, my post is twofold... First to again thank David, Darren, and his crew for all their quick and responsive help and to let everyone know that if you simply open a ticket for a question, concern or issue, you will save a "boatload" (pun intended...
) of time instead of going through the forums.Hope you all enjoy your games!
