Games Status Update - If You Have Pre-Orders Read This

Discussion in 'News and Events' started by David Heath, Jul 20, 2017.

  1. David Heath

    David Heath Administrator
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    No, sorry we did not receive any extra 3" boxes.

    David
     
  2. Scott Chisholm

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    I think I must be mentally deficient. I can't figure out how to find my pre-orders on the new store front. Help?
     
  3. MichaelCD

    MichaelCD Member

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    I just login to the store and then click View All Orders and it shows all my orders and in the status column it would say Pre-ordered.
     
  4. MichaelCD

    MichaelCD Member

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    @David Heath , what is your confidence level that all games will be shipped and delivered before September 11th? I ask because I am moving at that time and would like to know if I need to put my new address or current address when the emails are received.

    Thanks.
     
  5. Scott Chisholm

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    Thanks. I was surfing on my Kindle Fire last night and missed the hyperlink on that button. All is well!
     
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  6. David Heath

    David Heath Administrator
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    VERY high.
     
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  7. David Heath

    David Heath Administrator
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    The last container hit our warehouse today. ;) We have completed unloading the truck and will be getting the final games ready. If you wanted to pre-order something this is the time.
     
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  8. MichaelCD

    MichaelCD Member

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    @David Heath , I just received an email about one of my pre-orders that I placed in 2016 but when I click the link it just shows me the order. This is all the text says and then it just shows the items I ordered:

    Does this mean anything or just a system hiccup?
     
  9. Sgt Rock

    Sgt Rock Member

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    Same for me this morning except my email only showed one of the four games I have on preorder.
     
  10. frank oliver

    frank oliver Member

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    same here. 3 out of 17 orders. Cant take ant actions.
     
  11. gashlycrumb

    gashlycrumb Member

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    Received the same email
     
  12. Pete Frederick

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    Yes - I've received 3 of the same emails: "We have received your Pre-Order for the products listed below. You have not been charged at this time for any of the Pre-Order products. Once these products are available you will be sent another email asking you to confirm your Pre-Order and pay for them at that time." That's only 3 of too many other pre-orders (LOL). How/when do we get to combine our pre-orders to save on shipping?

    Getting very close now! Exciting!!
     
  13. MichaelCD

    MichaelCD Member

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    You know, now that I think about it, I can't recall if the X-Maps were on the order to begin with. Maybe that part was added and that is why the email was sent.
     
  14. frank oliver

    frank oliver Member

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    MichaelcD I thank you are right. X-Maps
     
  15. Scott Chisholm

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    Based on my past pre-orders, I believe what you are seeing is an acknowledgement that LNL recognizes your pre-order. When they are in a position to fill that pre-order, they send you a confirmation email to ensure you still want to purchase the product. That's when you actually pay for the product.

    They usually give you a few days (10?) to confirm the pre-order, after which they cancel it.

    Again, that's my experience.
     
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  16. David Heath

    David Heath Administrator
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    Hi Guys,

    Currently, Darren is adding all free X-Maps to customers that should receive them. I am pretty sure these are the emails you are seeing.

    David
     
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  17. Herb

    Herb Member

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    I have not received any emails about my pre-orders. I hope I haven't been over-looked!
     
  18. Pete Frederick

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    I've received about 4or 5 email notifications but that's not all of my pre-orders. But I don't think we can do anything yet.
     
  19. David K. van Hoose

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    So far I have received four of my twenty-one pre-order notifications. In a holding pattern so that I can combine orders to save postage. Getting excited to get my hands on the games.
     
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  20. frank oliver

    frank oliver Member

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    Same here. 4 out of 21. I hope it doesn't take all week to get all pre-orders.
     
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